Product
Description
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SSAM is a voice&mail solution built
to be integrated with and to extend the
functionalities of IP Telephony solutions based
on the Cisco IP Communications. SSAM
collects voice messages when a user is
not able to answer a call and allows
him/her to access and manage these messages
from anywhere, at any time, regardless
of access device or media type. SSAM
delivers a personal Voice Mail with advanced
functionalities of messages management
and consultation, leaving users access
their voice messages through:
• Web Browser
• E-mail
• IP phone
• Traditional phone (PSTN / GSM / ISDN)
Architecture
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SSAM was conceived for single-site or
multi-site distributed architectures.
In other words, there must be a one-to-one
relationship between the number of Cisco
IP Communications and the number
of SSAM.
SSAM is built based on different modules:
• voicemail recording
• voicemail notifying
• voicemail managing
Features:
-
Plug&Play Configuration
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SSAM is known for being simple to install,
configure and deploy. You can find below
some screenshot that show this important
value.
-
Voicemail access via phone
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This is the standard feature that the
user can find in all PBX. He/she can
dial the voicemail pilot number from
his/her phone and directly insert his/her
PIN to manage voicemails from his/her
ip phone. Or else, the user can dial
from outside the company, insert his/her
extension number and PIN and access his/her
voicemails.
-
Voicemail access via web
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After logging in through the web interface: http://PC_hosting_SAS/fw/ the
user can expand the SSAM menu on the
left treeview:
Through the Messages link
the user can access to new voicemails
and :
• Listen through the Play button (or Save As with right mouse click on this
button)
• Save the voicemail to the Saved message box with the disk button
• Delete the voicemail with the trash button.
When all new voicemails
have been saved or deleted the message
waiting lamp will be automatically switched
off. Through the Preferences link, the
user can access to his voicemail box
configuration. There he can enable/disable
voicemail SMS notification and voicemail
to email forwarding.
With the "Autodelete each
message after email is sent" check box,
the voicemail will not be stored on the
user's voicemail box when the email forwarding
is activated.
-
Voicemail access via e-mail
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If the option "forward message to email" on
the user web administration is checked,
the user will receive every new message
as an audio attachment to an email, as
illustrated in the image below
- Features
summary
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Fully integrated with Stonevoice Application
Suite (SAS).
Completely Web based.
Administrator and User access. The
access to the system is protected through
the usage of User ID and PIN code, both
for user and administrative purposes.
Administrative WEB console for local
and remote system management:
- System parameters and Service control
- Default Users parameters
- System level email forwarding control
WEB per user interface to:
- Listen, Store or Delete personal
vocal messages
- Add or modify personal welcome
messages
- Forward messages to another voicemail
Interactive Voice Response (IVR) system
for the consultation and management of
voice messages either directly on the
IP phone or through a traditional phone
(PSTN, GSM, and ISDN).
Supports Message Waiting Indicator
(MWI) for CiscoT IP phones, so users
can immediately know if there is a new
message they have not listened yet.
- MWI is synchronized independently
of the messages consultation method
(web or phone).
Unified messaging capabilities:
- To listen, save or delete personal
voice messages through the reserved
User WEB access
- To receive the voice messages on
the email box as attachment
- To customize personal welcome messages
Multilanguage support. (check the language
availability for the latest software
release here)
High recording capability: (ex: 1.125.000
minutes with a 20 GB HD)
Advantages
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The service offered is fully aligned
with the innovative approach of the IP
Telephony solution based on Cisco IP
Communications.
Flexible and performing. Completely
Web based allows easy management and
customisation of the each user personal
voice mailbox. Designed to provide either
a simple voice mail service or an innovative
and easy to use unified messaging service.
Fully integrated with any e-mail system.
Fully integrated with Stonevoice Application
Suite (SAS)
Based on open standards:
- Offers organizations investment
protection (open standards - multiple
suppliers)
- Quick and easy way to deploy new
applications and enhanced functionality
No needs for Hardware integration and
it runs on a standard Personal Computer:
- No audio cards on the SAS Personal
Computer
- No additional data interfaces on
the router
- No additional voice interfaces
on the router
- No telephone cables
Requirements
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Cisco Systems
T requirements
SSAM interacts with the Cisco IP Communications as
a traditional H.323 endpoint.
Server
requirements
SSAM (up 4 ports)
The Operating Systems supported and
required are the following:
• MicrosoftT Windows 2000 Server with SP4,
• MicrosoftT Windows XP Professional,
• MicrosoftT Windows Server 2003 Standard, SBS Edition, Enterprise or Data
Center Edition
The minimum Hardware requirements are
the following:
• High class processor (PentiumT 3.0 Ghz),
• 512 Mb RAM,
• 20 GB Hard Drive,
• 1 Network Interface Card.
SSAM (from 4 ports and above)
The Operating Systems supported and
required are the following:
• MicrosoftT Windows 2000 Server with SP4,
• MicrosoftT Windows XP Professional,
• MicrosoftT Windows Server 2003 Standard, SBS Edition, Enterprise or Data
Center Edition.
The minimum Hardware requirements are
the following:
• High class processor (PentiumT 3.0 Ghz),
• 512 Mb RAM,
• 40 GB Hard Drive,
• 1 Network Interface Card.
License model
SSAM is licensed per system and per
port. This means that each license
is able to handle the whole IP Telephony
system regardless the number of users.
Download
Datasheet
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CCME
 |
PDF (1,1 MB)
|
CCM
|
PDF (1,1 MB)
|
Flash
Demos
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VIEW
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TRAILER |
2,4
MB |
116
sec. |
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OVERVIEW |
| 1,6
MB |
| 50
sec. |
DOWNLOAD
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File
zip |
| 5,5
MB |