Product
Description
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Concerto is an application that was conceived
to choose any kind of audio file as a
Music On Hold for an IP Telephony solution
based on Cisco CallManager Express from
Cisco Systems™.
Architecture
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Concerto provides an external IP audio
streaming to the system which is used
as Music On Hold.
Features:
- Audio
Files Format
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Multiple audio formats are available
so the source file could be .wav, .mp3
or even an audio track of Compact Disk
inserted in the CD-Rom driver.
Music
on Hold Management
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Managing the audio files is very easy
through the web page. The authorized
user can:
- select the audio file to be played
from the list when the call is on hold
- manage the uploaded music files or
upload new ones
- Features
summary
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- Fully integrated with Stonevoice
Application Suite (SAS).
- Completely Web based.
- Allows to select an external IP based
audio streaming source for music on
hold on CME.
- High quality audio reproduction using
8Khz, 16 bit, mono codec
- System Administrator Web interface:
- Start and Stop the service
- Select the music on hold file
- Manage the music archive
- Import utilities for .wav or
.mp3 audio format
- Link to the Audio CD import utility
- Multilanguage suppor
Advantages
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- The service offered is fully aligned
with the innovative approach of the
IP Telephony solution based on Callmanager
Express from Cisco Systems™(CCME).
- Flexible and performing. Completely
Web based allows easy management of
the audio files stored in the archive
as well as the selection of new ones
from multiple sources without requiring
specific skills.
- It provides high quality audio as
it uses 16 bit codec
- It removes the limitation in terms
of size and flexibility of the flash
memory on CME to store the audio files.
- Fully integrated with Stonevoice
Application Suite (SAS).
- No needs for Hardware integration
and it runs on a standard Personal
Computer:
- No audio cards on the SAS Personal
Computer
- No additional data interfaces
on the router
- No additional voice interfaces
on the router
- No telephone cable
Requirements
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Cisco System™ requirements
In order to activate Concerto on the
Cisco Systems™ CallManager Express
router (and voice gateway) you only
need to insert a specific dial-peer
and an ephone-dn. This will be done
once and further operations will be
automatically managed by Concerto itself.
Server requirements
The Operating Systems supported and required
are the following:
- Microsoft™ Windows 2000 Server
with SP4,
- Microsoft™ Windows XP Professional,
- Microsoft™ Windows Server 2003
Standard, SBS Edition, Enterprise or
Data Center Edition.
The minimum Hardware requirements are
the following:
- High class processor (Pentium™ 3.0
Ghz),
- 256 Mb RAM,
- 20 GB Hard Drive,
License model
Concerto is licensed per system.
This means that each license is able
to handle the whole IP Telephony system
regardless the number of users.
Download
Datasheet
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PDF (1,5 Mb)
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Flash
Demo
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