Billy Blue’s

Call Dinamics:

Brochure:

Accounting and billing for Cisco Callmanager with Billy Blues - General Description

BILLY Blue's is the ideal solution for the analysis and the accounting of the telephony traffic in a Cisco Unified Communication Manager environment, applicable to midsized companies as well as large enterprises.
Easy to use, multicarrier and ready to deploy, thanks to BILLY Blue's, both single site and multi site companies, connected among them with a permanent connection, will be able to centrally document and manage telephone statistics and traffic.
BILLY Blue's is based on a Microsoft® SQL Server database, thus granting maximum security with high level performance even when archives reach millions of entries.
BILLY Blue's automatically organizes data into tables, produces preconfigured statistics and, thanks to a dashboard, provides ready to use.

What's new in Billy Blue's

Improvements from Billy2.0 to Billy3.0

• Scalability:

Billy2.0 (up to 500 phones);
Billy Blue’s (unlimited)

• Robustness:

Billy2.0: query to Callmanager CDR db (no internal db);

Billy Blue’s built upon MS SQL (robust, scalable and secure)

• Support for Cisco Callmanager:

Billy2.0: CCM4.x - CCME
Billy Blue’s: CCM4.x, 5.x, 6.x

• Support for multi-gateway centralised architectures (Billy Blue’s)

• Reporting and statistics for incoming calls (employee and group efficiency monitoring) for Billy Blue’s

• Alarm management (upon quota or banned numbers) for Billy Blue’s

• Flexible and advanced reports Billy Blue’s, plus predefined interesting ones (TOP 10 callers in terms of cost, call lengths, etc.)

• SP cost comparison and simulation (even in advance)

General information:

On the company
On Business Units and extensions
On groups
On extensions and destinations
Outgoing calls per destination

Cost Analysis:

Per extension
Per destination
Per client matter
Billings
Yearly cost analysis
Personal cost

Efficiency Analysis

Incoming calls
Outgoing calls
Number of calls per week
Daily traffic
Trunks usage

Statistics

Top callers
Top called numbers
Who's calling
Top called countries

BILLY Blue's, apart from showing real time traffic statistics, allows printing and exporting into different formats (PDF, Excel, Word, HTML, RTF, TXT, CSV), planning an automatic delivery into a personal email account with a personally defined scheduling.
It is possible to easily apply filters to each report thanks to advanced tools that allow the personalization of the set of data and saving it into a Personal folder for recalling it with just a simple mouse click.
All reports can also be personalized with Company Logo and, should the need arise to modify the content of reports layouts, it is possible to request the customization as an additional service.

Characteristics

BILLY Blue's delivers the following characteristics:

Preconfigured statistics per type of analysis (general information, costs, efficiency, statistics) with graphs and tables
Fast selection statistics per period and view of synthetic data and details of single calls
Personalized statistics for complex needs through advanced filters
Personalize reports with logo (BMP, JPG, GIF, TIF)
Statistics with multilevel call groupings per extension/department/sites, extensions/cost centers/sites, company
Reports for comparing different offerings for control and carrier selection
Possibility of temporary comparison among an unlimited number of offerings
Privacy management on reports with customization of number of hidden digits
Real time monitor of telephone traffic multipanel (maximum 8) customizable per user profile for monitoring activities into call centers, help desks, operators, etc.
Alarms management on telephone traffic with customizable conditions on outgoing calls, extensions, trend and BILLY Blue's activities.
Alarm email delivery to multiple recipients
Preparation of web publishing of statistics through export into HTML 4.0, DOC, PDF, XLS, RTF, TXT, CSV formats with personalized scheduling
Telephone tariffs management using an easy visual tool
Import tool for common tariffs
Management of one time connection fees
Client Matter and PIN Management
Table data management for maintenance and advanced operations
Centrally managed phone book
Automatic association of a name included into a phone book and the called or calling number
Advanced management of filters and tables
Hourly cost management
Management of phone costs with percentage surcharge personalized per extension
Password management with multilevel profiles
Simultaneous management from multiple networked locations (free)
Unlimited extensions management
Guided configuration for an easy and fast deployment
Available in 5 languages ENG-ESP-DEU-FRA-ITA

Hardware and Software Requirements:

For Billy Blue's, the application license is based on the number of users, but the system requirements depend on the average number of calls that will be managed by the application per month.

Server Machine Configuration

Billy Blue's with MSDE and
Billy Blue's with separate SQL Server
The minimum Hardware requirements are the following:
• 1.5 GHz or better,
• 512 MB (1 GB recommended)
• 20 GB or more

Billy Blue's with dedicated SQL Server
The minimum Hardware requirements are the following:
• 3 GHz dual-core or better
• 2 GB (3 GB recommended)
• 80 GB or more

For further requirements:

http://www.stonevoice.com/Products/HardwareSoftwareRequirements/tabid/774/Default.aspx