This document provides an overview of the advantages that Stonevoice Application Suite (SAS) and related applications offer to end users and to our valuable channel partners. This analysis will not compare products available on the market, but it will rather point out a series of advantages of the Stonevoice Application Suite upon competition the reseller can consider and highlight to the customers.
A COMPLETE SET OF APPLICATIONS
Stonevoice has today a broad portfolio of applications that covers many areas of the business and that is fully integrated into a single architecture called the Stonevoice Application Suite (SAS). This architecture is a unique and unmatched competitive advantage that Stonevoice channel partners can easily leverage to better compete on the market.
Here is a quick overview about the offering of the SAS:
- Call Accounting and Reporting
for billing purposes
- IP Fax server for sending/receiving
faxes - exclusive application
on the market
- Voice&mail and AutoAttendant
features with phone/web/email
interfaces
- IVR Studio to deploy professional
voice response applications
- Automatic Call Distribution,
Queue Handling and more features
inside
- Contacts and directories management
(through the web interface and
the IP Phone)
- Music on hold server and audio
files manager
The availability of a complete set of business applications fully integrated in a simple Stonevoice Application Suite results in an easy and unique management for administrators and users and a unique interface for pre and post sales support.
SEAMLESS INTEGRATION
Stonevoice was born to provide extra functionalities to the Cisco IP Communication Systems. Consequently, Stonevoice has designed all the products to natively integrate with those systems: the result is an outstanding integration, stability and reliability. .
SOFTWARE ONLY PRODUCTS
Stonevoice provides a 100% software solution therefore there is no hardware to manage, no logistic storage problems or costly imposed platforms. We just suggest some basic needs and specifications of the PC or the Server running the applications. The direct consequence of this software model is great flexibility, lead times of max 2 working days, no stock and very low costs along the entire delivery chain. This makes doing business with Stonevoice even further profitable for all our channel partners, from distributors to resellers. It also simplify the sales process as it puts the end users in the comfortable situation where they can evaluate for free all our software for 15 days and then just buy a license key to enable those they like.
The latest version of the SAS can be downloaded from the download area.
EASY OF USE AND WEB BASED
One of the goals of Stonevoice has been since the early days to create products easy to install, administer, maintain and use in order to maximize the advantages for both the partners and the end users. In order to pursue that goal the whole Suite is completely web based and this result in increasing the user-friendliness and making easy for any kind of end user to take advantage of Stonevoice applications. Moreover this further eliminates the problems of installing custom applications on the user workstations as the only requirement is a web browser.
HIGH QUALITY, COST EFFECTIVE
The licensing scheme is very simple and affordable: one license per product, unless the product depends on the number of ports (see below). Consequently, our products do not depend on the number of users and usually this makes them very cheap preserving the high quality and the business value they bring.
USER FRIENDLY
One of the key objective which is considered since the early design of each Stonevoice applications is to make those user friendly and very easy of use. Stonevoice user-friendliness is another key point of our success.Moreover, simplicity is also guaranteed to administrators when configuring our system or integrating it with existing communication software (e.g. mail servers).
FREE EVALUATION
On the Stonevoice Web Site, you can find a 15-day fully-featured Stonevoice Application Suite for those companies and partners who desire to have a hands-on experience, rather than just trusting a datasheet. Stonevoice allows testing and proofing the true value of its applications before buying them. If at the end of the evaluation period the customer wants to buy some of the applications, it will be sufficient to enter the license Key without the need of reinstalling or reconfiguring the applications.
LOCALIZED, MULTILANGUAGE
Stonevoice applications are used by end users and must be localized in their native language. Stonevoice already supports many languages but most important all the applications have been designed from scratch to be very easily localized so new languages can be easily added thanks to the Stonevoice Translator Tool which can also be leveraged by Stonevoice partners.
CONCLUSIONS
Stonevoice Application Suite allows running an entire suite of applications in a unique PC/Server which becomes a highly integrated computer that extends the capabilities of Cisco Unified Communications solutions :
- Call Accounting and Reporting for billing purposes
- IP Fax server for sending/receiving faxes - exclusive application on the market
- Voice&mail and AutoAttendant features with phone/web/email interfaces
- IVR Studio to deploy professional voice response applications
- Automatic Call Distribution, Queue Handling and more features inside
- Contacts and directories management (through the web interface and the IP Phone)
- Music on hold server and audio files manager
Many are the advantages that positioning Stonevoice brings to end users and our valuable channel partners:
- Per-port licensing and virtually unlimited users supported (lower cost compared to per-user licensing)
- Virtually unlimited voicemail storage (depends on the size of the Hard Drive: e.g. 40GB can contain up to 700 hours of voicemail messages, easily upgradeable)
- Unlimited AutoAttendants prompts recordable and customizable
- Includes mail integration by default, no extra license or special modules
- Integrates with any POP3/SMTP mail server – smooth and simple integration
- No additional interfaces or cards needed for any applications including the IP Fax server
- One platform, One installation, One interface and One supplier: Stonevoice
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